Mentionary
DocumentationBasics & Fundamentals

Basics & Fundamentals

Core concepts for Answer Engine Optimization (AEO) and how Mentionary measures citations, accuracy, and share of voice.

What Mentionary measures

  • Citation frequency: How often AI assistants reference your brand, products, and claims within generated answers.
  • Accuracy & alignment: Whether those citations are correct, current, and on-brand (pricing, positioning, compliance).
  • Generative Share of Voice (GSoV): Your percentage of total citations versus competitors for a topic or intent.
  • Source authority: Which sources AI models rely on (your site, third-party reviews, forums) and how trustworthy they are.

How we collect signals

  • Multi-engine runs across ChatGPT, Claude, Gemini, and Perplexity using buyer-like prompts.
  • Crawls of your owned content, sitemaps, and feeds to anchor ground truth.
  • External evidence capture from reviews, forums, and media that influence AI answers.
  • Change detection that highlights new citations, regressions, or hallucinations over time.

AEO fundamentals that move the needle

  • Structured evidence: Use schema, FAQs, and clear claims. AI assistants reward content that is easy to parse and verify.
  • Third-party proof: Encourage credible reviews and coverage. Generative models weigh independent sources heavily.
  • Consistency: Keep pricing, feature lists, and compliance statements aligned across owned and earned media.
  • Freshness: Update pages after launches and ship redirects thoughtfully. Outdated claims often drive hallucinations.
  • Comparisons: Publish honest comparisons and implementation guides. They often become canonical snippets in AI answers.

Operational best practices

  • Run prompts weekly per topic to catch regressions early.
  • Tag every remediation with the issue type (missing citation, inaccuracy, positioning) to see what fixes work best.
  • Export logs for your BI tool to correlate AEO work with traffic, conversions, or support deflection.
  • Keep a changelog of site edits so you can tie content changes to shifts in AI visibility.
Updated 1 year ago
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