DocumentationBasics & Fundamentals
Basics & Fundamentals
Core concepts for Answer Engine Optimization (AEO) and how Mentionary measures citations, accuracy, and share of voice.
What Mentionary measures
- Citation frequency: How often AI assistants reference your brand, products, and claims within generated answers.
- Accuracy & alignment: Whether those citations are correct, current, and on-brand (pricing, positioning, compliance).
- Generative Share of Voice (GSoV): Your percentage of total citations versus competitors for a topic or intent.
- Source authority: Which sources AI models rely on (your site, third-party reviews, forums) and how trustworthy they are.
How we collect signals
- Multi-engine runs across ChatGPT, Claude, Gemini, and Perplexity using buyer-like prompts.
- Crawls of your owned content, sitemaps, and feeds to anchor ground truth.
- External evidence capture from reviews, forums, and media that influence AI answers.
- Change detection that highlights new citations, regressions, or hallucinations over time.
AEO fundamentals that move the needle
- Structured evidence: Use schema, FAQs, and clear claims. AI assistants reward content that is easy to parse and verify.
- Third-party proof: Encourage credible reviews and coverage. Generative models weigh independent sources heavily.
- Consistency: Keep pricing, feature lists, and compliance statements aligned across owned and earned media.
- Freshness: Update pages after launches and ship redirects thoughtfully. Outdated claims often drive hallucinations.
- Comparisons: Publish honest comparisons and implementation guides. They often become canonical snippets in AI answers.
Operational best practices
- Run prompts weekly per topic to catch regressions early.
- Tag every remediation with the issue type (missing citation, inaccuracy, positioning) to see what fixes work best.
- Export logs for your BI tool to correlate AEO work with traffic, conversions, or support deflection.
- Keep a changelog of site edits so you can tie content changes to shifts in AI visibility.
Updated 1 year ago