Getting Started

Mentionary shows how AI assistants talk about your brand—and what to fix when they get it wrong. This quick-start guide walks you through setting up your workspace so you can see citations, gaps, and competitive benchmarks within your first crawl cycle.

1) Connect your brand assets

• Add your primary domains, sitemap, and RSS feeds so we can map authoritative pages and product lines.
• Enter brand terms, product names, and key personas. We use these to cluster citations and spot off-brand language.
• Verify ownership if prompted so we can index faster and honor robots/crawl rules.

2) Add competitors and categories

• Add up to five competitor domains on trial (more on paid plans). We monitor how often AI assistants cite them versus you.
• Select your priority categories or intents (e.g., “best X for Y”, “compare X vs Y”). This keeps early crawls focused on high-intent queries.

3) Create prompt watchlists

• Seed prompts that mirror real buyer questions. Include branded, unbranded, and comparison prompts.
• Assign each prompt to a collection (e.g., “Pricing”, “Implementation”, “Security”) so you can track performance by topic.
• We run prompts across ChatGPT, Claude, Gemini, and Perplexity and log citations, snippets, and hallucinations.

4) Set up alerts and integrations

• Enable email or Slack alerts for new citations, accuracy issues, and competitor moves.
• Connect analytics destinations (CSV export, webhook, or warehouse sync) if you need raw logs for BI or experimentation.
• Choose digest frequency—real-time for launch weeks or daily/weekly rollups for ongoing monitoring.

5) Review your first signals

• Check the Brand Recall dashboard for citation frequency, accuracy, and Generative Share of Voice (GSoV).
• Open any off-brand or missing citations to see the sources AI relied on (your pages, third-party reviews, forums).
• Create a remediation task from within the panel so your content, SEO, or comms team can close the gap quickly.

Tips for a clean onboarding

• Keep prompts concise and neutral so we can attribute citations accurately.
• If you ship major site changes, re-upload your sitemap to accelerate re-crawling.
• Invite collaborators early—each team can manage its own workspace without mixing data across brands or regions.